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How to Use the DISC Birds Assessment to Solve Your Business Problems in 5 Steps

Are miscommunication, team dysfunction, and inconsistent sales performance killing your business growth? The root cause is often a lack of understanding of personality traits and behavioral styles within your team. These issues create collaboration breakdowns, motivation problems, and ineffective sales approaches that stifle productivity and competitive advantage.

The DISC Birds Assessment provides a proven solution to transform these challenges into competitive strengths by understanding and leveraging the unique behavioral styles of your team members.

What Is the DISC Birds Assessment?

The DISC Birds Assessment categorizes personality traits into four distinct behavioral archetypes:

  • Eagle (Dominant): Natural leaders who thrive on challenges and achieving goals
  • Parrot (Interactive): Enthusiastic communicators who excel in social interactions
  • Dove (Supportive): Reliable team members who value harmony and stability
  • Owl (Conscientious): Analytical thinkers who focus on accuracy and quality

Why Do Businesses Struggle Without Understanding Behavioral Styles?

Companies that ignore personality differences face predictable problems:

  • Miscommunication between team members with different working styles
  • Leadership struggles when managers don’t adapt to individual employee needs
  • Sales teams using one-size-fits-all approaches with diverse client personalities
  • Team dysfunction from mismatched roles and responsibilities
  • Decreased morale and missed opportunities from ineffective collaboration

These issues compound over time, making it increasingly difficult to achieve business goals and maintain competitive positioning.

Step 1: How to Integrate DISC into Your Hiring Process

Use the DISC Birds Assessment during recruitment to ensure new hires fit both the team culture and specific role requirements. This alignment between natural behavioral tendencies and job demands creates more cohesive and effective teams from day one.

Eagles in Leadership Roles

Eagles are natural leaders who thrive on challenges and driving results. They are assertive, direct, and instinctively take charge to achieve goals. When hiring for leadership positions, identifying Eagle traits ensures you’re placing goal-oriented, results-driven individuals in roles where they can excel.

Best practices for hiring Eagles:

  • Look for evidence of past leadership achievements and challenge-seeking behavior
  • Assess their comfort with making difficult decisions under pressure
  • Evaluate their ability to drive teams toward specific outcomes

Step 2: How to Develop Personalized Training Programs Using DISC

Create training programs tailored to the specific behavioral strengths and development needs identified through the assessment. This personalized approach ensures each team member reaches their full potential while addressing their natural working style.

Training Parrots for Maximum Impact

Parrots are enthusiastic, energetic communicators who excel in social interactions and team motivation. They bring positivity, creativity, and natural networking abilities to any team environment.

Effective training strategies for Parrots:

  • Focus on enhancing their natural communication and presentation skills
  • Provide opportunities for social learning and group collaboration
  • Channel their energy into structured networking and relationship-building activities
  • Develop their ability to influence and motivate others systematically

Step 3: How to Enhance Team Building with DISC Insights

Design team-building exercises that acknowledge and leverage the diverse behavioral archetypes within your team. This approach fosters stronger relationships, better collaboration, and mutual understanding of different working styles.

Supporting Doves in Team Environments

Doves are supportive, reliable team members who prioritize harmony, stability, and collaborative success. They excel as listeners, mediators, and steady contributors who ensure everyone feels included and valued.

Team-building strategies that leverage Dove strengths:

  • Create activities that emphasize cooperation over competition
  • Use Doves as natural facilitators who can help bridge differences between other types
  • Recognize their contributions to team stability and morale
  • Provide opportunities for them to mentor and support newer team members

Step 4: How to Improve Client Interactions Using DISC

Train sales and customer service teams to identify and adapt to the DISC styles of their clients. This behavioral intelligence leads to better engagement, stronger relationships, and increased sales conversion rates.

Leveraging Owl Precision in Client Relations

Owls are analytical, detail-oriented professionals who focus on accuracy, quality, and thorough planning. They ensure every aspect of a project is carefully considered and precisely executed, bringing methodical excellence to client interactions.

Client interaction strategies using Owl strengths:

  • Provide detailed, well-researched information to build credibility
  • Focus on accuracy and quality in all client communications
  • Use systematic approaches to address client concerns and questions
  • Emphasize thorough planning and risk mitigation in proposals

Step 5: How to Foster Continuous Improvement with DISC

Encourage regular engagement with the DISC Birds Assessment for ongoing personal and professional development. This creates a culture of continuous improvement, adaptability, and behavioral awareness throughout your organization.

Motivating Eagles for Long-term Growth

Eagles are driven by goals, challenges, and achievement-oriented environments. Creating a culture that consistently seeks improvement and sets new challenges helps Eagles thrive while inspiring others through their leadership example.

Continuous improvement strategies for Eagles:

  • Set progressively challenging goals that stretch their capabilities
  • Provide leadership development opportunities and stretch assignments
  • Encourage them to mentor others and share their goal-achievement strategies
  • Create competitive environments that channel their drive constructively

Common Mistakes When Implementing DISC Assessments

Avoid these pitfalls that undermine DISC effectiveness:

  • Stereotyping employees based on their DISC type instead of seeing them as individuals
  • Using DISC results to limit opportunities rather than maximize strengths
  • Implementing assessments without proper training on how to interpret and apply results
  • Treating DISC as a one-time activity instead of an ongoing development tool
  • Ignoring the need for behavioral flexibility in different situations

Measuring the ROI of DISC Implementation

Track these metrics to demonstrate the business impact of DISC Birds Assessment implementation:

  • Employee retention rates and turnover costs
  • Team productivity and project completion times
  • Sales conversion rates and customer satisfaction scores
  • Internal communication effectiveness and conflict resolution speed
  • Leadership development progression and succession planning success

Industry-Specific Applications of DISC

Manufacturing and Operations

Use DISC to optimize shift scheduling, safety training, and quality control teams by matching behavioral styles to specific operational requirements.

Sales and Marketing

Align sales approaches with customer DISC types while building marketing teams that balance analytical Owls with creative Parrots and relationship-focused Doves.

Healthcare and Service Industries

Match patient care styles with provider personalities while ensuring supportive Doves and detail-oriented Owls handle critical care coordination.

Technology and Innovation

Balance analytical Owls in development roles with visionary Eagles in leadership and collaborative Parrots in client-facing positions.

Getting Started with DISC Implementation

Begin your DISC transformation with these immediate actions:

  1. Assess your current team to understand existing behavioral dynamics
  2. Identify problem areas where behavioral mismatches create friction
  3. Train managers and leaders on DISC interpretation and application
  4. Integrate DISC into existing HR processes gradually and systematically
  5. Measure results and adjust your approach based on outcomes

The DISC Birds Assessment transforms business challenges into competitive advantages by providing clear insights into how people naturally work, communicate, and contribute. Companies that implement these five steps systematically see improved communication, stronger teams, better hiring decisions, and increased sales performance.

The key to success is consistent application and ongoing development rather than treating DISC as a one-time assessment. When behavioral understanding becomes part of your company culture, it drives sustainable improvements in every aspect of business performance.

Jun 13, 2024

Author: Ford Saeks, Business Growth Specialist, Keynote Speaker, Author and Consultant. Helping you find, attract, and keep your customers. Find out more about Ford

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