Remarkable Customer Engagement

Creating a Customer-Centric Culture That Drives Repeat & Referral Sales

Your customers are bombarded from every direction with some type of marketing. How can you get through and make your touchpoints more effective? The best way to do that is to get to know your customers and their preferences. Where do they come from? What do they do? Who are they? What do they want? And most importantly, how do they want it? Find out with Ford.

Keynote Focus: Customer Experience, Marketing, Sales

Available as a live or virtual hybrid presentation customized for your specific needs

4 Takeaways People Love From This Presentation

How to use Google Analytics to really understand customer behavior
Leveraging customer engagement software to improve the customer experience
Discover ways to examine your sales process to find opportunities for improvement
How to survey customers to learn your satisfaction score and improve relationships

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“We could not be happier. Our members were engaged for 60 minutes straight and it was all due to how Ford delivered his presentation. His content is tailored to the crowd that day and he is able to adapt on the fly depending on what is the most engaging and most relevant.”

Ryan Farrell Association Executive Director

“Hi, I’m Donna Phelps. I’m the owner of Seasons on the Square in downtown Valparaiso. We’re women’s fashion. I’m at the Retail Summit in Grand Rapids and just finished up with Ford Saeks. He has explained more about social media and marketing in English that I can understand. I can take his processes and help create a better plan for my business.”

Donna Phelps Owner

“We booked Ford for our national convention and hoped he’d live up to all the hype we’d heard. We were wrong. He EXCEEDED the hype. Ford delivered the goods in spades. His keynote knocked it out-of-the-park and his break-out session was full to overflowing—not only with attendees, but with usable, salient, practical ideas for our members’ businesses.”

Cynthia Hereth Meeting Planner

“We had Ford come in and he was an awesome speaker and taught us all some really great techniques that we all get to take to our business. We’re all excited!”

Hilary Strasner CEO

“We have worked with professional Ford Saeks for more than 10 years as one of our most in-demand keynote speakers, interactive group facilitators, and tactical workshop trainers. Ford is a ‘pros pro’ all the way! He’s incredibly easy to work with and his ability to dive into our clients culture and learning objectives is unparalleled. Ford strives to please our clients in any way possible – on site he is accommodating and participatory and his pre-program prep is incredible. On the platform, Ford is dynamic and engaging and his stagecraft fantastic. If you have not booked Ford yet, don’t wait! He will not disappoint!”

Katrina Mitchell Owner

Take a Page Out of Ford’s Book

Ford Saeks is a business author with your success in mind. His books offer expert advice, action steps and other useful takeaways for the motivated entrepreneur, business owner, CEO, marketing professional, and manager.

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